Don't waste your investment in dumb bots, cheap is expensive in the Conversational world.
We have a ready-made approach in the conversational world to fit your industry objectives
Do you want to go deeper into a particular approach?
Write us and we will make a short meeting with you to tell you about it
Discovery phase to help you find the use cases that fit your objectives
Our discovery sessions will help you find the use cases that best fit with the objectives or OKRs you have as an initiative, here our team will help you with a benchmark of how the global market does it and how we have worked with other clients. The result will be that the backlog priority is the best for you
We define together the best architecture for your project
In the conversational world, understanding the architecture and responsetimes of the APIs is key to provide the best possible experience, our Technology First approach seeks to make the experience proposed in the conversations adapt to your architecture approach, we know how complicated the digital transformation and apification has been so we will review what you have to always bring the best possible experience.
Conceptualization of the use cases prioritized in the initial sessions
After the Discovery and Architecture sessions we will be ready to focus on the use cases that have been prioritized for the project, the conceptualization stage seeks to create those first conversational flows, always taking into account the architecture of the project to always adapt those conversations to the technical capabilities, this stage has a strong component of searching for the best possible experience in those conversations. For these sessions we usually have customer care and social media teams with us, as well as people who contribute to the construction of flows and responses.
We develop with our team all the core of the project and integrations
At this stage all the architecture, integrations and code of the project is developed to serve as a basis for everything that has been prioritized and defined initially, our developers have a deep knowledge of the channels so they can always recommend / suggest changes in the flows to adapt to what the channels allow, WhatsApp evolves every 6 months, the team will be the first to identify if adjustments need to be made.
We train in the best cognitive engines on the market
Our projects all come with layers of deep training We don't make bots of little boxes or keywords, our approach is designed to have a powerful training for the production release of the project and then have a factory of re-trainings that will make your project smarter every month, as a human would do in real life. We train on all the major cognitive engines on the market, but of course we have our preferences. 🙂
We deploy our testing approach with a variety of stakeholders
Our testing approach contemplates a first stage of client testing and refinement, after that we test with real clients with our QA approaches for conversational projects, and finally, a whole stage of refinement is deployed based on everything found in this testing stage.
We develop for the platform you use
Expert team in conversational channels
We started 5 years ago doing projects in Europe and with all that learning we are going to make the best project with you.
Our Teresa's project on WhatsApp + Sales catalog already sells 10% of all sales
Y si algo no se ha entendido quizás quede más claro en este video que hemos preparado
En este video podrás entender mejor sobre el mundo conversacional y te gusta lo que ves escríbenos que seguro podremos ayudarte