A team of experts in Conversational Channels at your service
After years of experience working with the largest companies in Europe, we have brought all that knowledge to linkhub to help you develop truly intelligent conversational channel projects. Our team has worked from complex contact center architectures to omni-channel projects connecting text chatbots to customer care platforms.
Mario Armas Ramírez CEO & Co-Founder
Business profile expert in conversational channels with 7 years of experience in Chatbots, Contact Center and omnichannel projects, Mario has worked in banking for some years to then lead the team of virtual assistants in everis in Spain, Mario is a professor at ESADE Business School and The Valley Business School. En su vida laboral ha participado en proyectos de empresas como: Iberia, Telefónica, Endesa, etc.
Ángel Pozo Puchalt CTO & Co-Founder
Specialist in WhatsApp Business API, Alexa and Google Assistant projects with 4 years of experience, Angel has worked on complex knowledge models at Dialogflow and Amazon Lex. Expertise in complex Cognitive Contact Center architectures and conversational assistant projects with omnichannel approach. Ángel en su vida laboral ha participado en proyecto de empresas como: Vodafone, Zurich, Carpeta Ciudadana, etc.
Andrés López Mozo Cognitive Architect & Co-Founder
Expert in Chatbots and Cognitive Contact Center projects with 6 years of experience, deep knowledge in Natural Language Processing and Artificial Intelligence engines: Google Dialogflow, IBM Watson, Microsoft Luis, Amazon Lex. In his working life Andres has participated in projects such as: Enel, Iberdrola, Repsol, Deutsche Bank.
Miguel Vicente Vernalte Project Leader & Co-Founder
Miguel is a business profile with 5 years of experience, with a master's degree in Artificial Intelligence and technical and business knowledge about the technology behind the world of Conversational AI. In his work life Miguel has participated in projects such as: Orange, BBVA, Naturgy and Endesa.
Raúl Gonzáles Melendez Latam Growth Director
Raul is a recognized profile in digital strategy consulting, former Digital Marketing Manager at Nestle and Master in ESIC Business School but above all, an excellent person who joins the team to lead the growth of linkhub in Latin America. In his working life Raúl has participated in companies such as: Bayer, El Comercio, Banco de Crédito BCP, Nestlé.
Daniel Cuesta Alvear Sales Manager HORECA & Travel
Daniel is a recognized entrepreneur in the hospitality world, with more than 6 successful brands created and with a deep knowledge of what the HORECA, Tourism and travel industry needs in the region. In his working life, Daniel has created brands such as: El Gringo, Eats, Agallas, among others.
Amaia Zulet Fraile Computational Linguist
Amaia is a graduate in Hispanic Philology and a student of the Master in Digital Letters at the Complutense University of Madrid, she is part of the team of linguists training in engines such as Microsoft Luis, IBM Watson and with a big focus Google Dialogflow, where Amaia has trained complex models together with the team of developers. Amaia speaks Spanish, English and French.
Samantha Pérez - Vélez Computational Linguist
Samantha is a graduate in Hispanic Philology and a student of the Master in Digital Letters at the Complutense University of Madrid, she is part of the team of linguists that train in engines such as Google Dialogflow, RASA and with a big focus IBM Watson, where Samantha has trained models in several languages together with the team of developers. Samantha speaks Spanish, English and German.
We develop in all text and voice channels
Our profiles work with all available architectures for powerful projects in Conversational
We develop in all text and voice channels
Our team of computational linguists is prepared to train intent models in any engine
Times have changed and so have Contact Centers
We have the knowledge on the components of a good Cognitive Contact Center project
Y si algo no se ha entendido quizás quede más claro en este video que hemos preparado
En este video podrás entender mejor sobre el mundo conversacional y te gusta lo que ves escríbenos que seguro podremos ayudarte