A team of experts in Conversational Channels at your service
After years of experience working with the largest companies in Europe, we have brought
all that knowledge to linkhub to help you develop truly intelligent conversational channel
projects.
Our team has worked from complex contact center architectures to omni-channel
projects connecting text chatbots to customer care platforms.
Mario Armas Ramírez CEO & Co-Founder
Business profile expert in conversational channels with 7
years of experience in Chatbots, Contact Center and
omnichannel projects, Mario has worked in banking for some
years to then lead the team of virtual assistants in everis in
Spain, Mario is a professor at ESADE Business School and
The Valley Business School.
En su vida laboral ha participado en proyectos de empresas como: Iberia, Telefónica, Endesa, etc.
Ángel Pozo Puchalt CTO & Co-Founder
Specialist in WhatsApp Business API, Alexa and Google
Assistant projects with 4 years of experience, Angel has
worked on complex knowledge models at Dialogflow and
Amazon Lex. Expertise in complex Cognitive Contact Center
architectures and conversational assistant projects with
omnichannel approach.
Ángel en su vida laboral ha participado en proyecto de empresas como: Vodafone, Zurich, Carpeta Ciudadana, etc.
Andrés López Mozo Cognitive Architect & Co-Founder
Expert in Chatbots and Cognitive Contact Center projects with
6 years of experience, deep knowledge in Natural Language
Processing and Artificial Intelligence engines: Google
Dialogflow, IBM Watson, Microsoft Luis, Amazon Lex.
In his working life Andres has participated in projects such as:
Enel, Iberdrola, Repsol, Deutsche Bank.
Miguel Vicente Vernalte Project Leader & Co-Founder
Miguel is a business profile with 5 years of experience, with a
master's degree in Artificial Intelligence and technical and
business knowledge about the technology behind the world of
Conversational AI.
In his work life Miguel has participated in projects such as:
Orange, BBVA, Naturgy and Endesa.
Raúl Gonzáles Melendez Latam Growth Director
Raul is a recognized profile in digital strategy consulting,
former Digital Marketing Manager at Nestle and Master in
ESIC Business School but above all, an excellent person who
joins the team to lead the growth of linkhub in Latin America.
In his working life Raúl has participated in companies such
as: Bayer, El Comercio, Banco de Crédito BCP, Nestlé.
Daniel Cuesta Alvear Sales Manager HORECA & Travel
Daniel is a recognized entrepreneur in the hospitality world,
with more than 6 successful brands created and with a deep
knowledge of what the HORECA, Tourism and travel industry
needs in the region.
In his working life, Daniel has created brands such as: El
Gringo, Eats, Agallas, among others.
Amaia Zulet Fraile Computational Linguist
Amaia is a graduate in Hispanic Philology and a student of the
Master in Digital Letters at the Complutense University of Madrid,
she is part of the team of linguists training in engines such as
Microsoft Luis, IBM Watson and with a big focus Google
Dialogflow, where Amaia has trained complex models together
with the team of developers.
Amaia speaks Spanish, English and French.
Samantha Pérez - Vélez Computational Linguist
Samantha is a graduate in Hispanic Philology and a student of
the Master in Digital Letters at the Complutense University of
Madrid, she is part of the team of linguists that train in
engines such as Google Dialogflow, RASA and with a big
focus IBM Watson, where Samantha has trained models in
several languages together with the team of developers.
Samantha speaks Spanish, English and German.
Our profiles
We develop in all text and voice channels
Our profiles work with all available architectures for powerful projects in Conversational
Amazon AWS
Amazon AWS
Our architects are ready to work on AWS
architectures creating and integrating
what is needed for the project.
Google Cloud
Google Cloud
Our favorite architecture, we are a Google
partner so we have a deep knowledge in
GCP
Microsoft Azure
Microsoft Azure
Our largest projects are on Microsoft
architectures, if you want to go to the
next level, we are ready.
We develop in all text and voice channels
Our team of computational linguists is prepared to train intent models in any engine
Google Dialogflow
Google Dialogflow
One of the best value for money cognitive
engines and the main driver of our
projects.
IBM Watson
IBM Watson
One of the best engines on the market
with powerful functionalities to ensure
quality training.
Microsoft Luis
Microsoft Luis
The engine of excellence in the projects of
large companies, bots of bots, at linkhub we
are experts in Microsoft architectures.
Salesforce Einstein
Salesforce Einstein
If you want to go to the next level
creating bots Dialogflow CX is the best
option, we will help you to take that step.
Amazon Lex
Amazon Lex
Amazon's cognitive engine will always be
a good choice for doing voice projects in
Alexa
Rasa
Rasa
Our tests with RASA the Open Source
cognitive engine have us amazed, very
good option.
Times have changed and so have Contact Centers
We have the knowledge on the components of a good Cognitive Contact Center project
Genesys
Genesys
Leading telephony platform in the world
of Contact Centers, our projects are
integrated with Genesys.
Odigo
Odigo
Take your On-Premise contact center
automation project to the next level with
our integration with Odigo.
Voximplant
Voximplant
Voximplant is our cloud contact center
partner, the ideal platform to start your
project.
Avaya
Avaya
Leading telephony platform in the
contact center world, our projects are
integrated with Avaya.
Verbio
Verbio
Take advantage of Verbio's STT and TTS
capabilities with our conversation
projects for the Contact Center.
Nuance
Nuance
Leading company in voice synthesis and
recognition capabilities to take your
project to the next level.
Y si algo no se ha entendido quizás quede más claro en este video que hemos preparado
En este video podrás entender mejor sobre el mundo conversacional y te gusta lo que ves escríbenos que seguro podremos ayudarte